From the outside, it might appear that the cleaning industry would not change much from year to year, but every business has trends that emerge and 2021 certainly has a few to watch. Though some things will remain essentially unchanged, such as excellent customer service, they may receive greater emphasis than usual at certain times.
Here are some trends in janitorial services in Vancouver for 2021.
- Coronavirus Cleaning. One of the most obvious changes to cleaning services is the increased demand for cleanliness in homes and businesses across the country and even the world. Customers want to feel safe and businesses want to know that they are protecting their clients. This has resulted in a desire for deeper, more frequent cleanings. As we begin our second year dealing with the pandemic, it seems that this approach will remain in place for some time to come.
- Green Cleaning. Not a new idea by any means, green cleaning has been desirable to many clients looking for janitorial services in Vancouver for several years. Because of this, Vancouver companies have become leaders in “Green Cleaning” products and methods – minimizing the impact on the environment while still leaving buildings safe and spotless. As we collectively become more environmentally conscious, the desire for green cleaning continues to grow. Green cleaning products, a market of $3.9 billion in 2019, is expected to reach $11.6 billion by 2029, meaning the desire for a more natural approach is only going to grow over the next few years. While the focus is often on the products being used, green cleaning also involves the use of eco-friendly practices such as using less water, producing less waste, and recycling or reusing everything we can.
- Preventative Products. People want to maintain a clean, healthy environment, but aren’t always thrilled with the need for the actual cleaning process. Surveys have revealed that many are willing to pay a premium to employ preventative measures that can allow for less frequent cleaning, such as products that help prevent rust or mould. This is particularly useful for Janitorial Services in Vancouver where we know it will rain often. Aside from being more convenient, preventative maintenance and products can save money over time even with a premium, due to cleaning less often. It is also desirable to those who seek green cleaning, as it requires fewer cleaning products to be used—though care should still be taken to employ eco-friendly choices.
- Add-On Services. An easy means of providing convenience and “one-stop shopping” to clients, some companies, including Bar-El, have the staff, training, and equipment to be able to provide additional or add-on janitorial or building maintenance services, including lawn care, moving services, and minor repairs. These are effective ways for companies to offer valuable services. Clients will appreciate not having to engage another company for these services, saving them time and money.
- Specialized Services. There are a host of niche services that cleaning companies can grow into, such as working in health care facilities and hospitals. These services do require additional training, but that also means you will encounter fewer competitors.
- Involving the Client/ Greater Communication. This is something of a by-product from COVID-19. Clients seek to be more informed than they have been in the past. They want to know what products are being used, how you clean, what training your staff receives, and more. This offers you the opportunity to demonstrate the extra care that your company provides that will give clients a greater appreciation of the work you do.
Janitorial Services in Vancouver
While 2021 will hopefully not bring quite as many challenges as 2020 did, it is sure to have some of its own. These trends give an idea of what to expect in the coming months and provide a roadmap to excellent Janitorial Services that your clients can count on in unusual times.
If you are looking for a Building Maintenance Contractor who will always discuss the latest trends and opportunities to ensure you are always getting the best value, contact Bar-El Building Maintenance to discuss how we can work together.